Our Story: Air Done Right

Air Done Right was built to give Philadelphia-area homeowners and small businesses professional HVAC service grounded in honest recommendations, quality workmanship, and clear communication. Led by husband-and-wife owners Jermaine Howard and Racqueal Howard, Air Done Right, LLC has served Philadelphia-area customers since 2013 as a locally operated, veteran-owned, and women-owned HVAC company.

From the beginning, our approach has remained straightforward: diagnose the HVAC system, understand what the property needs, explain the available options, and complete approved work without unnecessary upselling. That principle still guides how we approach heating, cooling, indoor air quality, water heater, and emergency HVAC services today.

From a Local HVAC Business to a Philadelphia HVAC Company

Establishing Air Done Right in 2013

Air Done Right began operations in 2012, followed by licensing and LLC incorporation in 2013, which we recognize as our public brand year. The company was established to provide Philadelphia-area homeowners and small businesses with professional HVAC service built on integrity, fair value, quality workmanship, and respect for every property we enter.

Licensed and insured under PA HIC #PA093007, Air Done Right has expanded across heating, cooling, indoor air quality, water heater, and emergency HVAC services while maintaining a diagnosis-first approach based on what each system and property actually need.

Technician using manifold gauge on HVAC unit.
Four employees in blue shirts standing beside Air Done Right service vans.

Building a Husband-and-Wife-Led Company

Jermaine Howard and Racqueal Howard lead Air Done Right together, bringing direct ownership and local accountability to the way the company operates. Their husband-and-wife leadership keeps our focus on clear customer communication, reliable service, professional workmanship, and responsibility for the work our team completes.

As a veteran-owned and women-owned business, Air Done Right also carries those values into the communities we serve. We support veterans, women-owned businesses, workforce development, and opportunities that strengthen the local HVAC industry while continuing to build a company Philadelphia customers can rely on.

Growing With Philadelphia Customers

Air Done Right has grown by serving homeowners and small businesses across Philadelphia, including Mt. Airy, Chestnut Hill, Germantown, Roxborough, Manayunk, East Falls, and the Main Line area. Our team works across older rowhomes, multi-story houses, detached homes, and light-commercial properties with different HVAC configurations and comfort requirements.

That experience reinforces our property-specific approach. We consider equipment condition, airflow, ductwork, available space, system compatibility, and heating or cooling needs before recommending repair, replacement, maintenance, or installation.

Beige outdoor heat pump unit mounted on a red brick wall.

The Values That Continue to Shape Air Done Right

Honest Recommendations Without Unnecessary Upselling

We diagnose HVAC problems before recommending repair or replacement. When repair provides a practical solution, we explain that option; when replacement makes more sense, we explain why and help customers compare suitable equipment based on their property and comfort requirements. Customers receive clear service options and pricing before we begin approved work. Our goal is to provide fair value and professional workmanship rather than compete as the lowest-price HVAC contractor.

Accountability Beyond the Service Visit

Our responsibility does not end when the repair or installation is finished. Air Done Right remains available for maintenance, future repairs, equipment questions, and applicable warranty support as customers continue using their HVAC systems. Qualifying HVAC installations include a 5-year labor warranty and the first annual maintenance visit, reinforcing our commitment to supporting the equipment after installation.

Our Vision for the Future

Our vision is to continue growing Air Done Right as a trusted HVAC company serving Philadelphia and surrounding communities without losing the local accountability behind the business. We aim to serve more homeowners and small businesses while continuing to prioritize honest recommendations, quality workmanship, fair value, and clear communication.

For us, growth means building lasting customer relationships and maintaining a company that Philadelphia-area customers can rely on for practical HVAC guidance and professional service.